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Effective Date: 2024-12-18
Last Updated: 2024-12-18
At Cupique ("we", "our", "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, www.cupique.com (the "Site"), or interact with us through other channels.
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of data we collect include:
1.1 Personal Information
- Contact Information: Name, email address, phone number, and company details (if provided).
- Account Details: Login credentials, billing address, and shipping address when you place orders or create an account.
1.2 Non-Personal Information
- Device Information: IP address, browser type, device type, operating system, and referral URLs.
- Usage Data: Pages visited, time spent on the Site, and other analytical metrics.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. For more details, please refer to our Cookies Policy.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Process orders, manage accounts, and deliver products.
- To Communicate: Send updates, respond to inquiries, and provide customer support.
- To Improve Our Site: Analyze user behavior and optimize performance.
- To Market Products: Send promotional materials or recommendations, with your explicit consent.
- To Comply with Laws: Meet legal obligations, enforce terms, and prevent fraud.
3. Legal Basis for Processing (Applicable for GDPR)
We rely on the following legal bases for processing your information:
- Consent: When you explicitly agree to provide your personal data (e.g., newsletter subscription).
- Contractual Obligation: To fulfill orders and deliver services.
- Legitimate Interest: For business purposes, such as analytics and fraud prevention.
- Legal Compliance: To meet regulatory and legal requirements.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Payment processors, shipping partners, and IT service providers, under strict confidentiality.
- Third-Party Tools: Analytics tools (e.g., Google Analytics) and advertising platforms (e.g., Facebook Ads).
- Legal Authorities: When required by law or to protect our rights.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
6. International Data Transfers
As a China-based company with global operations, your data may be transferred to and processed in countries outside of your region. We ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses.
7. Your Rights (GDPR, CCPA, and Other Laws)
Depending on your jurisdiction, you may have the following rights:
GDPR Rights (for EU Residents)
- Access: Request a copy of your data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data ("Right to Be Forgotten").
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a portable format.
- Objection: Object to certain processing activities (e.g., direct marketing).
CCPA Rights (for California Residents)
- Right to Know: Access specific information collected about you.
- Right to Delete: Request deletion of your personal data.
- Right to Opt-Out: Opt-out of the sale of your personal data.
To exercise your rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
8. Security of Your Information
We implement robust security measures, including encryption, access controls, and regular audits, to safeguard your personal data. However, no system is completely secure, and we encourage you to protect your login credentials and devices.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal data.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately at [email protected].
11. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page regularly.
12. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, please contact us:
Business Manager: Richard
Email: [email protected]
Website: www.cupique.com
13. Disclaimer
This Privacy Policy is provided for informational purposes and should not be construed as legal advice. While we strive to comply with applicable laws, users are advised to seek independent legal counsel for specific privacy concerns.
